Contact Us

Contact Lunatics Co customer support for help with orders, shipping, returns, cancellations, product questions, and account assistance.

Customer Support Hours

Monday–Friday: 9:00 AM–5:00 PM CT
Saturday–Sunday: Closed

Call or Text Us

Toll-Free: (877) 850-5020

You can call or text our customer support team during normal business hours. Messages received outside business hours will be reviewed during the next business day.

Call Customer Support  |  Text Customer Support

Check Your Order Status

Looking for tracking information, estimated shipping dates, or details about an existing order? You may be able to find the information you need immediately through your Lunaticsco account.

Log In to Your Account

Help Center & FAQs

Before contacting support, check our Help Center for answers to common questions about orders, shipping, returns, cancellations, product availability, and more.

Visit the Help Center

Live Chat

Need quick assistance? Use the chat button located in the bottom-right corner of this page. Our support system can help answer common questions and direct you to the appropriate department. When available, you can also connect with a member of our support team through live chat.

Contact Customer Support

Still need help? Email support@lunaticsco.com or complete the contact form below.

For faster assistance with an existing order, please include your order number, full name, email address used to place the order, and a brief description of your request.

Changes to an Existing Order

Need to request an order cancellation, shipping address change, return, or another modification? Contact support@lunaticsco.com or submit the contact form below as soon as possible.

Please note that order changes and cancellations are not guaranteed once an order has entered processing or has shipped.

Business Mailing Address

Lunatics Brand LLC
3120 Southwest Fwy
Suite 101 PMB 700353
Houston, TX 77098
United States

Important: This is our business mailing address and should not be used for product returns. Do not ship or return products to this address unless specifically instructed by our support team and provided with an approved RMA (Return Merchandise Authorization). Unauthorized returns may be refused and/or subject to additional fees.

Contact Form