Learn about Lunatics Co shipping for automotive parts and accessories, including order processing times, estimated ship dates, delivery times, tracking, expedited shipping, back-orders, manufacturer-direct shipments, address changes, and international shipping.
Shipping timelines vary based on product availability, manufacturer lead times, warehouse location, carrier service, package size, and destination.
Automotive Parts Shipping Policy: Quick Summary
- Order Update: We generally provide an estimated shipping or fulfillment update within 1–3 business days after your order is placed.
- In-Stock Products: Typically ship within 2–5 business days.
- Built-to-Order Products: May require approximately 7–14 business days or longer depending on the manufacturer.
- Back-Ordered Products: Lead times vary based on manufacturer or distributor availability.
- Transit Time: Standard shipments generally arrive approximately 5–10 business days after shipment, depending on the carrier, destination, and service selected.
- Tracking: Tracking information is sent once a shipment has been processed and made available by the carrier.
- Split Shipments: Orders containing multiple automotive parts may ship separately from different warehouses or manufacturers.
- International Shipping: Not currently available through standard online checkout, but select products may be eligible for international shipping by request.
How Long Does Lunatics Co Take to Ship an Order?
Most Lunatics Co orders receive an estimated shipping or fulfillment update within 1–3 business days after the order is placed. The actual ship date depends on product availability, warehouse processing, manufacturer lead times, and the type of product ordered.
- In-stock products: Typically ship within 2–5 business days.
- Built-to-order products: May require approximately 7–14 business days or longer.
- Special-order products: Processing times vary by manufacturer or distributor.
- Back-ordered products: Ship dates depend on manufacturer or distributor availability.
Some products may ship directly from a manufacturer, distributor, or fulfillment warehouse rather than from a Lunatics Co location.
All processing estimates are based on business days. Saturdays, Sundays, and recognized holidays are not considered business days.
What Is the Difference Between Processing Time and Delivery Time?
Processing time is the time required to verify, source, prepare, manufacture, or fulfill an order before it is transferred to the shipping carrier.
Transit time begins after the product has shipped and been accepted by the carrier.
For example, an in-stock product may require several business days to process before shipment, followed by additional carrier transit time before delivery.
Delivery estimates displayed during checkout generally refer to carrier transit time and may not include product processing, manufacturer lead times, back-order periods, or built-to-order production time.
How Long Does Shipping Take After My Order Ships?
Standard automotive parts shipments typically arrive within approximately 5–10 business days after shipment, depending on the carrier, shipping service, destination, package size, and other factors.
Large, oversized, freight, remote-area, or manufacturer-direct shipments may require additional transit time.
Carrier delivery estimates are not guaranteed and may change due to weather, transportation disruptions, holidays, service interruptions, or other circumstances outside of Lunatics Co's control.
Why Has My Order Not Shipped Yet?
An order may remain in processing while inventory is being confirmed, payment is being verified, a product is being transferred between warehouses, or a manufacturer or distributor is preparing the shipment.
Some automotive parts are also built to order, special ordered, or back ordered and may require additional lead time before shipment.
If your order has not shipped, this does not necessarily mean there is a problem with the order. We will provide additional information when updated availability or fulfillment information becomes available.
Do All Lunatics Co Products Ship From the Same Warehouse?
No. Lunatics Co works with multiple automotive manufacturers, distributors, suppliers, and fulfillment locations.
Depending on the product, an order may ship from Lunatics Co, a distributor, a manufacturer, or another authorized fulfillment warehouse.
This allows us to offer a larger automotive parts catalog but may result in different processing times, shipping carriers, tracking numbers, and delivery dates for products within the same order.
Why Is My Order Arriving in Multiple Shipments?
Orders containing multiple automotive parts may be split into separate shipments when products are stored or fulfilled from different warehouses, distributors, or manufacturers.
Each shipment may have its own tracking number and estimated delivery date.
You are not necessarily missing part of your order if one package arrives before another. Review your shipping confirmation emails and Lunatics Co account for additional tracking information.
How Do I Track My Lunatics Co Order?
Once your order ships, tracking information will be sent to the email address associated with your order when tracking becomes available.
You can also log in to your Lunatics Co account to view available order information, fulfillment updates, and tracking details.
If your order contains multiple products, you may receive more than one tracking number.
Why Does My Tracking Number Show No Movement?
A tracking number may be created before the carrier physically scans or transports the package. As a result, tracking may initially show information such as "Label Created" or "Shipment Information Sent."
Carrier tracking typically updates after the shipment receives its first physical scan.
If tracking has not updated after several business days, contact our customer support team with your order number and tracking information so we can review the shipment.
What Shipping Carriers Does Lunatics Co Use?
Lunatics Co ships automotive parts using major carriers such as UPS, FedEx, and USPS, along with other parcel or freight carriers when appropriate.
The carrier used may depend on product size, weight, warehouse location, destination, service availability, manufacturer requirements, and fulfillment method.
Lunatics Co reserves the right to select or substitute a carrier or service when necessary to complete an order.
Selecting a specific service during checkout does not always guarantee that the order will ultimately be transported by that carrier if another equivalent or appropriate service is required.
Does Lunatics Co Offer Expedited Shipping?
Expedited shipping may be available for select products and destinations. Availability depends on the product, warehouse, manufacturer, package size, and destination.
Expedited shipping generally affects carrier transit time only. It does not automatically reduce inventory confirmation, warehouse processing, manufacturer lead time, built-to-order production time, or back-order periods.
If you need an automotive part by a specific date, contact Lunatics Co before ordering so our team can help review current product availability and available shipping options.
If a selected expedited service becomes unavailable, Lunatics Co may use another appropriate service or refund the applicable shipping difference when appropriate.
Can Lunatics Co Guarantee a Delivery Date?
No. Shipping and delivery dates provided by Lunatics Co, manufacturers, distributors, and shipping carriers are estimates unless explicitly stated otherwise.
Inventory changes, manufacturer production schedules, carrier delays, severe weather, holidays, transportation disruptions, and other circumstances may affect estimated shipping or delivery dates.
We recommend waiting until your complete order has arrived and been inspected before scheduling installation appointments.
Should I Schedule Installation Before My Parts Arrive?
No. We recommend waiting until all required automotive parts have arrived and been inspected before scheduling installation.
Orders may experience processing delays, split shipments, carrier delays, manufacturer lead-time changes, damage, missing components, or other unexpected issues.
Lunatics Co is not responsible for labor costs, missed installation appointments, vehicle downtime, rental vehicles, or other expenses resulting from shipping or fulfillment delays.
What Happens If an Automotive Part Is Back Ordered?
If a product is back ordered, the estimated ship date depends on when the manufacturer or distributor receives additional inventory.
Back-order estimates may change as manufacturers update production schedules or inventory availability.
When updated lead-time information becomes available, Lunatics Co may provide an order update by email or through customer support.
If you need a product urgently, contact us before ordering and we can help review available inventory information.
What Does Built to Order Mean?
A built-to-order automotive part is manufactured, assembled, configured, or prepared after an order is placed rather than being immediately available from finished inventory.
Built-to-order products generally require additional processing or production time before shipment and may have different cancellation or return restrictions than in-stock products.
Estimated production times are provided when available but may change based on manufacturer workload, material availability, or production schedules.
Can I Change My Shipping Address After Ordering?
Shipping address change requests should be submitted within 1 business day of placing your order.
Address changes are reviewed on a case-by-case basis and are not guaranteed.
Once an order has entered fulfillment, been submitted to a manufacturer or distributor, or shipped, Lunatics Co may be unable to modify the destination.
Additional verification may also be required before an address can be changed for security and fraud-prevention purposes.
To request a change, email support@lunaticsco.com with your order number and requested shipping address as soon as possible.
What Happens If I Enter the Wrong Shipping Address?
Customers are responsible for reviewing their shipping information before completing checkout.
If you notice an incorrect address after ordering, contact Lunatics Co immediately. We will attempt to assist when possible, but address corrections cannot be guaranteed once fulfillment has begun.
Additional shipping charges may apply if a package is returned, redirected, or requires reshipment because an incorrect or incomplete address was provided.
What Happens If My Shipment Is Delayed?
Carrier delivery dates are estimates and may be affected by severe weather, holidays, high shipping volume, transportation disruptions, incorrect address information, service interruptions, or other circumstances outside of Lunatics Co's control.
Once a shipment has been transferred to the carrier, its movement and delivery schedule are generally subject to the carrier's network and operating conditions.
Continue monitoring your tracking information for the most recent available carrier update.
What Should I Do If My Package Arrives Damaged?
Inspect your shipment as soon as it is delivered. If the shipping box or product appears damaged, keep all packaging materials and contact Lunatics Co promptly.
We may request photos of the product, shipping carton, shipping label, packaging materials, and damaged components to help document the claim.
Do not discard the original packaging or install a damaged product while a shipping claim is being reviewed.
What Should I Do If My Package Is Missing?
If tracking shows your order as delivered but you cannot locate the package, first check the delivery location, surrounding property, household members, building management, and any location where the carrier may have safely left the shipment.
You should also review the carrier's tracking page for available delivery details.
If the package still cannot be located, contact Lunatics Co with your order number and tracking number so our team can help determine the appropriate next step.
Does Lunatics Co Ship Internationally?
International shipping is not currently available directly through the standard Lunatics Co online checkout.
However, international shipping may be available for select automotive parts depending on the product, manufacturer restrictions, package size, destination country, and available shipping services.
To request an international shipping quote, email support@lunaticsco.com with:
- The product name or product link
- The quantity you would like to order
- Your destination country
- Your city and postal code
Our team can confirm whether international shipping is available for the requested product and provide additional shipping information when applicable.
Are International Taxes, Duties, and Import Fees Included?
Unless specifically stated otherwise, international shipping quotes may not include customs duties, import taxes, brokerage charges, VAT, or other fees imposed by the destination country or shipping carrier.
The recipient may be responsible for applicable import-related charges required for delivery.
International customers should review their local import requirements before placing an order.
Can I Pick Up My Order Locally?
Local pickup is not automatically available for online orders unless a pickup option is specifically offered during checkout or arranged with Lunatics Co in advance.
Please do not arrive at or request pickup from a Lunatics Co business or mailing location without prior confirmation from our team.
Shipping Estimates and Product Availability
Product availability, lead times, shipping estimates, and delivery dates may change without notice as inventory moves between Lunatics Co, manufacturers, distributors, and fulfillment warehouses.
Estimated dates are provided in good faith based on the information available at the time but should not be considered guaranteed delivery commitments.
Need Help With Shipping or Your Order?
The Lunatics Co customer support team can assist with product availability, order status, tracking, shipping estimates, back-orders, address changes, and international shipping inquiries.
Email Customer Support | Call (888) 850-5020 | View Your Order | Contact LunaticsCo